Business Consulting (Virtual COO / COO As A service) Systemise the business, make it run like a well-oiled machine A well-run business gets rave reviews and is worth considerably more when offered for sale. Operations is the backbone of your business. Marketing leads to sales, sales leads to delivery which generates cash. It’s your circle of life. If any of these areas are functioning sub-optimally, you leave money on the table. You need decent budgeting and planning in place to ensure your business is running properly. Business Consulting is much more practical than Management Consulting, no fluffy stuff (like culture, vision, strategic objectives), but a quantifiable focus on the PDCA cycle (Plan, Do, Check Act). As your Business Consultant I apply this iterative four-step management method to help you take control and the feedback loop ensures continuous improvement of your business. I can even help your business acquire ISO 9001 certification. For larger businesses and government organisations, such a qualification can mean the difference between being shortlisted or being overlooked. IT Consulting (Virtual CIO / CIO As A service) Aligning your technology with your business, making sure it is on par with current trends Providing your team with the right tools (hardware and software), training and cloud-based systems will boost their morale and productivity. Employees are looking for practical tools where they can easily collaborate, regardless of their location. On the customer side you should encourage customers to easily interact with you. Your customer experience should be positive whether a customer is researching, buying, exchanging, or returning a purchase. As your IT Consultant I help you solve ICT and digital transformation challenges. This could be a redevelopment of your ICT platform and CRM, moving your servers to the Cloud, a systems and applications audit, or putting the best possible virtual collaboration solution in place.