Evresis is a leading, multichannel contact centre with fulfilment units in Cyprus. It supports a number of key outsourced services and has an impressive record of successful projects in Cyprus, Europe and the Middle Eastern region. After over 30 years of providing outstanding service, Evresis is pivoting towards the adoption of AI to increase customer satisfaction. With research revealing that 86% of customers would pay for better service, it is no surprise that Evresis is investing to improve its customer journey. The rising demand for self-service inspired Evresis to also put efforts into boosting resolution cycle efficiency and delivering pertinent omnichannel services. Business Activities Evresis has developed an extensive menu of services able to satisfy the diversity of the market and the needs of modern businesses. By establishing a sophisticated network of professional collaborations, we aim to enhance and support the customer’s resources. At the moment, Evresis employs 70 people and collaborates with professionals in the areas of consulting, law, education, culture, health, finance banking and event organization.