We are an early stage startup based in Colombia, that provides automated offers to consumers that complaints. Frequently a new service company is launched, bringing something new to the table. Lower prices, better service, a different business model or a new technology that can - and should - enhance consumer's lives. As competition increases in any given category, consumers become more aware of the category dynamics, average prices and the available options, so each time a consumer gives feedback ( reviews, complaints, etc.) to a company, this company should listen. Hey! turns feedback into automatic offers for upset consumers, giving them a concrete and valuable answer in - literally - no time. This way, companies can either retain their disappointed consumers or attract those clients from their competitors, that want to switch to another company.