Globalsat Group is the first multi-entity Pan-American mobile satellite service (MSS) provider and an industry leader providing services in the region since 1999. The multi-entity group adds maximum value to the user experience withits flexible organizational structure that includes personnel with a wide skill set tailored to each sector. The group is composed of 9 affiliated companies with local presence in Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Mexico, Peru and head offices in the United States. Globalsat Group is in charge of satellite voice and data solutions for thousands of customers spanning sectors such as energy, government, defense, media, mining, banking, agriculture, NGOs, and tourism. Services are provided both directly to end customers as well as through local integrators, distributors and dealers. The group provides client support 24 hours a day, 7 days a week. Customers can gain access to the support team by calling local phone numbers, shortcodes through their satellite service, and an online helpdesk. Customers can also take advantage of established self-management tools. Maintaining a large local inventory in each in-country office allows the group to meet local expectations and manage emergency demands, and the United States office also operates a state-of-the-art logistics center. With several local engineers certified by Inmarsat, Iridium, Cobham and other key partners, Globalsat Group can offer consultative sales and tailored solutions, delivering solutions designed to meet customers’ specific requests and needs.