rackAID provides outsourced system administration services. Our commitment to making IT easier for you is what sets us apart from most IT management firms. This dedication is summed up in just a few key beliefs: - The daily management of online operations should be easy, predictable and reliable. - Server management tasks should be completed without prodding and poking. - Jargon-free advice allows you to understand what needs to be done and why. - When someone cannot solve an issue, they should let you know so you can find someone who can. - By fixing problems permanently, you reduce downtime which saves time and money.