Alchemist Advanced Technologies is a 'One stop solution provider' for all technology related matters. Every company faces different challenges on a regular basis for managing the operations, functions and human resources. Having huge volume of data does not make any sense unless it provides a useful information for decision making. Some of the challenges by most of the entities are generating new leads, follow up and conversion, managing the customer experience in the journey, feed back management, integration of sales activity with finance and operation, customer support and feedback.