Shield IT Service Management provides management solutions with a focus on the automation and integration of people, processes, and technology. We manage all aspects of IT from the perimeter network and core infrastructure, including routers and firewalls, to virtual hosts, workstations, on-premise or cloud servers, and even provide security awareness training for end-users. Coupled with a meticulous network documentation system and best-in-class network monitoring, we bring stability and predictability to your business.