Customer Solutions Association Indonesia (CSAI), The CSAI is an Indonesian national not-for profit organisation that operates from Jakarta and has global affiliations. The CSAI main programs are Education, Recognition and Professional Networking Multi Industry. Industry: Multi Industry (Energy, Retail, Tourism, Gov etc) Our members are organizations and individuals who develop, manage, optimize, and envision how to provide better solutions for customer. The CSAI supports the professional development of its members and advances the field by providing research and education, developing standards, offering networking opportunities and promoting the industry.