William Bethwey & Associates (WBA) is an independent strategic consultant with core competencies in architecture, information and change management. Our approach blends people and business understanding with technology enablement. Further, our core competency in business process improvement provides the link between how work practices should be reformed to accommodate working in a technology enabled environment. This is further supported by our expertise in change management. WBA is a strategic business-consulting firm that understands the realities of getting business solutions in place. We provide services in the disciplines of: • Information Strategy & Architecture; • Business Process Reform; • Organisational Change Management; • Information Management; • Document & Records Management Solutions; • Knowledge Management; and • Training and Education. We are well positioned to identify business improvement opportunities that can result from implementations. WBA consulting staff are practitioners with backgrounds in global consulting and blue chip organisations and have formal qualifications, certification and practical experience in all facets of ICT strategy and architecture development and implementation..