BPO Matrix is a complete Business Process Outsourcing company with business optimization skills to reduce cost, improve system & process efficiencies, increase revenues and profitability for you. We understand the strategic nature of the off-shoring initiative and are focused on providing them with risk mitigation and process excellence in our chosen areas. We believe in providing our clients with benefits, which go well beyond initial labor cost arbitrage. We commit to quantifiable year on year benefits to our clients as part of our SLAs. We follow a structured approach to outsourcing with a definite roadmap that helps us to assess, commit and execute effectively. In addition, our deep industry knowledge helps us understand our customers' business, their requirements and the control environments appropriate to the standards prevalent in their industry.