Pathway works to improve healthcare for people who are homeless or socially excluded, who have complex health needs. We help the NHS to create teams that can support patients with 'tri-morbidity', a combination of physical health problems, mental health problems and substance use. Many are homeless, seeking asylum, selling sex, are from Gypsy and Traveller communities, or face other barriers to health services. Some of the people we support have had negative experiences of medicine, and do not want to seek medical help, or stay in hospital. Some attend medical facilities frequently for recurring health problems; others need prolonged care because returning to the streets will make them ill again. Pathway has developed a model of enhanced care coordination that puts patients at the centre of the team and helps to meet their individual needs. Pathway teams in hospitals and doctor’s surgeries build relationships with patients who have complex needs, recognising the things that will help and support them most. We help to coordinate their care with the many different professional teams they need to help them recover, including support around health, mental health, substance use, housing, benefits, employment, training, and legal advice. Pathway’s Care Navigators are people with their own personal experience of homelessness. They support our patients, welcoming them to services, befriending them, and ensuring the smoothest possible handover to community services when someone is leaving hospital. Pathway is also home to the Faculty of Homeless and Inclusion Health, a network of professionals who care passionate about caring for excluded patients, and people with lived experience of exclusion who now help to shape services. Join us at www.pathway.org.uk/faculty