Excerpt from my resume - contact me for the full resume and a cover letter. PROJECT COORDINATOR/CUSTOMER SERVICE REPRESENTATIVE A passion for the business of interactive product design and software development Dynamic information technology and project management professional dedicated to apply my skills, education, and experience to help companies achieve higher levels of performance, with particular expertise in the following: • Advanced degrees in engineering and business combined with education in the principles of project management through the pursuit of certifications (CAPM and PPM) from the Project Management Institute. • Expertise in GIS/Database input and analysis and converting GPS data into GIS data. • Knowledge of the ArcGIS suite of software for geographic and spatial analysis and infrastructure modeling. • Proficiency in PC-based MS Office technologies such as MS Word, Excel, Access, Visio, and PowerPoint. • Experience with basic CADD modeling using AutoCAD for water resources / other civil engineering projects. Professional Strengths • Excellent oral and written communications skills with strong aptitude for technical writing. • Experience in public speaking and making presentations to professional groups. • Understanding of the principles of statistical analysis, database management, and analytics. • Problem-solving aptitude with the ability to research, troubleshoot, and resolve issues and solve problems.