Based in Brisbane, Australia, The Friendly Geek is a local IT support service providing friendly and professional assistance to home computer users. Caleb Dempsey saw a gap in the local Brisbane market for affordable home IT support, and founded The Friendly Geek in August, 2014. Caleb has worked professionally in the IT industry for 7 years, in both private enterprise and State Government. Throughout his career Caleb has gained extensive knowledge in working with both Mac and Windows computers, Servers and Mobile Devices. Most importantly, Caleb has worked in client support teams supporting customers from the most novice computer users, to the most advanced, and is well experienced in working with you to understand the cause of the issue. Caleb always strives to get the best results for his customers. The Friendly Geek believes in 3 key principles; We will give you a quote before work commences, and if we can’t fix the issue to your satisfaction, you won’t pay a cent. Not only will we fix but your issue, we’ll also explain in real terms how it happened and the steps you can take to prevent further issues. Customers are our number 1 priority, and we will go above and beyond to exceed your expectations. If you have a problem you need fixing, a question on how you can improve your home computer setup, or need advice on anything IT related, please don’t hesitate to get in touch with the team.