Oceanus provides software solutions and services for customer aquisition and customer service environments in Banking, Consumer Finance, Insurance, Telecom, Retail and Utility companies. Solutions combine Content, Case and Process Management to help customer-facing teams increase their personal productivity and improve efficiency, service, compliance and control. Oceanus has a strong delivery capability and substantial expertise in Enterprise Content Management (ECM) and Business Process Management (BPM). Alongside Oceanus' own proprietary software solutions, they are an IBM Software ValueNet partner, IBM® FileNet® Support Partner and deliver a full range of FileNet services.