Internet Information & Technologies ( IIT ) is the leader in Help Desk, IT Service Management & Customer Service Software having its flagship product SMART Suite, which is a professional Helpdesk, Business Service Management (BSM), CRM and Service Request tracking system, which is applicable to a wide range of different service organisations and applications, and can be adapted very quickly, easily and economically to suit the customer's systems and business processes. With SMART Suite you adopt out-of-the-box ITIL v2 & v3 best practices and implement them in just few days, not years. Get a head start in process definition, which will Fast-track your ITIL initiatives and Eliminate false incident alarms and service disruptions, which will enhance customer satisfaction. SMART Suite is offered as installed software and software-as-a-service (SaaS) which enables organizations to get up and running quickly, easily and efficiently in just matter of few steps. IIT also specializes in Quality Managmenent, GPS Tracking Software Solutions & Portal Development.