MarketDuru is a small business optimizer. We help small businesses find ways they can improve their tools, processes, customer journey, and more, to ultimately improve the efficiency and profitability of the company, while maintaining or improving the customer experience of their clients. The process can vary by business, but generally, optimizing a business with MarketDuru includes: - Identify business weaknesses and strengths by reviewing the customer journey map, processes, assets, and strategies. - We draft a prescription of items that can be addressed to improve the bottom line of the business. - We help the business execute the plan. - The business starts seeing improvements in efficiencies, customer satisfaction, and net profit. We know the time of a small business owner/operator is limited. So if for some reason after reviewing the business we don't feel we can help it improve, we will be straightforward and honest about it.