Aurora Energy is New Zealand’s seventh largest electricity network by customer connections, supplying electricity to over 93,000 homes, farms and businesses in Dunedin, Central Otago/Wānaka and Queenstown Lakes. If you have a query or concern please contact us using the contact form on the Aurora Energy website or call 0800 22 00 55. Our customer resolutions process as well as contact information for utilities disputes a free and independent service for resolving customer complaints is available at www.auroraenergy.co.nz/contact