At Consort Insurance we fully appreciate that insurance as a subject can be time-consuming; we are extremely proactive in retaining and developing information for both our current clients and our prospects. Whilst we will, of course, always need to be kept abreast of changes to your business, our intention is to work alongside you to keep the process as hassle-free as possible. The way in which we approach insurance gives our clients peace of mind that they are appropriately advised and then aggressively represented within the market. We are not limited to open-market facilities and thus we are generally able to put forward exclusive alternatives. To confirm, our experience and market knowledge is extensive and our relationships with insurers are well established. We have also developed a Client Service Portal, allowing you direct access to your information as and when it is required. You control which staff members have access to it and each one is issued with their own log-in details. Secure and easy to use, it allows you and them to view documentation (Claim Forms, Cover Notes, Motor Insurance Certificates, Policy Schedules, Policy Wordings, To Whom It May Concern Letters etc.), make mid-term adjustments, and even report claims online. Our Client Service Portal is just one example of what sets us apart. Beyond the above, we pride ourselves on dealing with problems and changes head on, and we do not necessarily mean issues caused by our clients and contractors. Legislation surrounding and relevant to insurance is ever-changing and, because of this, we as a broker need to keep our clients well-informed on topical developments by always delivering the message in a timely and appropriate fashion.