TCL. Online Services Inc. is a Philippine-based , private company which is SEC and PEZA registered Ecozone IT (Export) Enterprise to operate a business process outsourcing center that provides technical support, customer support and customer acquisition through phone and internet /on-line communication. OUR CORE VALUES: Customer First. The interest of the clients MUST come FIRST. WE listen to understand their concern, take ownership of their problem, and find solutions to satisfy their business needs. Transform Together. WE believe teamwork enables ordinary people to become extraordinary - thriving in a happy and progressive work environment that EMPOWERS people to COLLABORATE, CREATE, INITIATE and EVALUATE ideas TOGETHER. Uphold the Highest Degree of Moral Integrity. WE believe in the MORAL BENEFIT of hard work, diligence, honesty, trustworthiness, truthfulness, commitment, transparency, and individual respect to strengthen individual character. Recognize and Celebrate Success. WE recognize, reward and celebrate excellence to raise a strong sense of employee engagement, increased employee morale, better customer service, lower turnover and higher productivity. Social Responsibility. WE make every effort to ENGAGE our organization in community projects to CONNECT our business OBJECTIVES and SUCCESSES to improve people’s lives. OUR MISSION STATEMENT: To create and retain loyal customers, morally upright employees, collaborative and innovative teams, in a fast paced and highly diversified, global community and industry. Our Mission represents what we do, what we care about, and what we can offer to the world, EVERYDAY.