FrontLogix delivers boutique-style business process outsourcing to small and medium-sized businesses, with a strong focus on its core competencies: team and client onboarding, customer service and experience management, customer success, technical helpdesk, sales, and lead generation. We deliver solutions tailored to our client's specific needs, ensuring that the services we provide are closely managed and adaptable to your demands. With over 15 years of BPO experience improving business performance for some of the world’s leading brands, combined with another 15 years of front- and back-office workforce optimization, our deep-rooted industry knowledge creates a unique competence, differentiating us from our competitors and allowing us to deliver a genuinely exceptional customer experience. Our team of experts is committed to delivering a superior customer experience for our clients, no matter where their customer base is located. Our offshore centers enable us to provide high-quality service at a much lower cost. The direct involvement of senior management on every project ensures exceptional business results for our clients. We’re driven by flexibility, quality, and customer care. As such, we don’t make customers fit into a box – we think outside the box to meet each customer's specific needs and close the CX gap, enabling our clients to build strong relationships that drive customer loyalty.