KAVA CRM is a cloud-based CRM system designed specifically for insurance brokers to manage all aspects of client-facing activities - from managing new business leads to renewing policies and managing claims. One solution for your entire insurance lifecycle. KAVA CRM gives you all the information, processes, tools and technologies to understand your clients, and to use that knowledge in creating an amazing client experience. KAVA CRM tracks every interaction you have with your prospects and clients. This information can be shared with all relevant staff in your organisation, and used to run optimised processes for New Business, Renewals, Endorsements, Quotes and Claims. This information can then be fed into detailed reports on how your business is operating.