A modern trade union specialising in workplace conflict resolution. We represent and support people in the workplace - whatever the employer and irrespective of whether that employer recognises trade unions. We act on behalf of members in all employment matters. We talk directly to the employer on behalf of the member where necessary. When a member simply wants our advice, we will talk any employment matter through with them by telephone or in person at a venue convenient for them. So where direct intervention with the employer is not wanted or not appropriate for a particular issue or problem, we can simply act as a ‘sounding board’ for our member and help them to identify a solution.