AptEdge.IO simplifies CX while reducing tickets and cost through AI-Driven Knowledge Orchestration. Built by deep experts in customer care AI and UX, we turns disparate knowledge systems into actionable results. AptEdge.IO drives ticket volume reduction, prevents escalations, improves agent resolution time and drives CSAT and Agent Enablement. AptEdge.IO is back by Unusual Ventures and National Grid and trusted by some of the largest companies in the world including Cisco, Hexagon, Everbridge.