Pilgrim Bay is an independent insurance agency based in Worcester, Massachusetts. We have over thirty insurance companies working with us, to ensure you get the proper coverage at the right price. Customer Service at Pilgrim Bay is unmatched, our team of experienced insurance professionals provide you with unbiased, well planned policy recommendations. At Pilgrim Bay we pride ourselves on our personal approach, our attention to detail, and our dedicated customer service. We do the legwork to handcraft a policy that works best for you. Plus, you get the personal service that only an independent agent can provide. We don’t work in some call center of a major international corporation across the country—we live and work in your community. As an independent local business, the satisfaction of our customers defines our success.