ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals. We believe that irrespective of the industry, organizations that excel in acquiring, servicing and retaining the right customers will be the winners in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance. We understand that working the way our clients work is key to outsourcing success. ICAN's unique processes and globally acclaimed transition management tools ensure that clients that engage with us never need to come out of their "comfort zone", but yet achieve their business goals and financial objectives. We are passionate about encouraging diversity and equal opportunity at ICAN. We operate out of a state of the art centers at Mumbai in India offering 100% business continuity to all our clients.