SmartWork® is the preferred contractor 'umbrella' company for flexible workers who seek an overarching “umbrella” employer to care for them. This leaves them free to focus fully on providing their services without worrying about the administration. Years of experience in the “umbrella” and contracting market means that we fully understand the needs of Agencies, End-Clients and Contractors, ensuring a seamless and efficient process whilst providing total protection from MSC and IR35 legislation. SmartWork has been awarded full membership of The Freelancer and Contractor Services Association (FCSA), demonstrating that it fully complies with the trade body’s strict code of compliance. To qualify as a full member, a firm undergoes rigorous testing carried out by professionally qualified independent experts who are regulated accountants and solicitors with significant knowledge of the sector. The review is evidence-based and includes assessment of the applicant’s business structure, financials, services, operations, policies and processes. SmartWork employs its flexible employees on a genuine permanent employment contract. We deduct full PAYE, tax and National Insurance contributions and sit entirely outside the MSC legislation and any connected liabilities or debt transfer provision. Our workers are not affected by the IR35 legislation, so bringing full peace of mind to Agencies and End-Clients. SmartWork provides its flexible employees with a comprehensive, 7 days a week, 8am–8pm support service. We take new enquiries from Agencies and Clients, conclude contracts, receive timesheets, process all invoices and expenses, and provide all other aspects of our service guaranteed under the unique SmartWork SLA. Today’s flexible workers and both the Agency and End-Client can totally rely on SmartWork to provide market-leading services in an efficient, risk-free and SLA-guaranteed manner.