Founded in 2014, Gembadesk is a Managed Services Provider based in Regina SK and serving customers in BC, Alberta, Saskatchewan and Ontario. Our primary product is outsourced Tech Support for small businesses. Our model provides our clients with the IT perks large corporations enjoy at a fixed subscription price. By charging a subscription instead of an hourly rate, we offer a culture of problem prevention to our clients. We go above and beyond mere crisis reactivity, since problem management is the backbone of our business. We stand out from our competitors because we are able to focus on call volume reduction through root cause analysis. We know we are doing our job well when our client communications are about growing businesses, and not about IT problems. In addition to Help Desk services, Gembadesk also provides a variety of professional services including Business Analysis, Contract Management, IT Auditing, Information Security Services, Web Design, Managed Hosting, Data Analysis, Business Intelligence, Office365 Implementation/Conversions, and Software Implementation services.