Vigilix is 100% focused on providing support tools for point-of-sale service providers. Virtual Technician is the only 3rd party PCI compliant solution for monitoring, alerting and remote control dedicated to the point-of-sale industry. Also recently released is an offsite backup service created specifically for point-of-sale systems. As the Total POS Support Solution, Vigilix Virtual Technician / Total Support Manager (TSM) provides real-time monitoring, alerting, and remote control through a single user console. Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location. Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems. Delivered as a Software as a Service application, Vigilix does not require additional software or hardware for deployment. Vigilix – The Total POS Support Solution. For more information visit WWW.Vigilix.com, or contact the company at 866-576-2839 x 14.