I have unique expertise in the investigation and development of authentic and meaningful human experiences, whether online or in person. I offer value to my clients by mapping out how they will deliver such experiences to their visitors, customers or clients in a fast evolving business environment. Information Architecture and User Experience Web and Digital Strategy Development Tourism Product and Visitor Experience Tourism Interpretative Planning Communications and Marketing - Digital Specialist Business Consulting, Analysis and Strategy Copywriting and Professional Writing Quality Assurance and Copy Editing