Founded in 2007 by Marie-Hélène Savard, LOEM specialises in contact centre optimization. From managing and optimizing internal processes to optimizing use of contact center optimization tools; LOEM offers a variety of specialised services, exclusively for contact centers, providing return on investment goals which can be measured year after year. With over 30 years/person experience, LOEM has assembled a bilingual team of experts who offers contact center solutions with all-in-one services including Consultation - Sales - Deployment / Integration - Training - Support and Maintenance