Innovative Network Systems, Inc. (INSI) is the creator of the Customized IT™ support program for small and medium-sized businesses (SMB) only. This program benefits the SMB market by giving them the ability to CUSTOMIZE their own IT support program by selecting how they are supported, what they want supported, devices they want supported, and who they want supported at a price that is based on their exact needs. Our tiered structure significantly lowers the monthly cost by only charging for the exact skill level the client needs. Until now, only large enterprise clients could dictate how they are going to be served at a price based on their exact needs. Now you can too! We have technicians and engineers ranging from Tier 1 Helpdesk all the way up to Network Architects. They excel at the level they work and have opportunities for advancement under a mentoring program. This structure allows us to be extremely flexible and fluid.