Every job Genesis Restorations (GR) does begins with an unexpected crisis. Regardless of when the call comes in, Genesis skills in emergency mitigation and restoration jump into action. Even at 2 am in the wee hours, a friendly Genesis manager, not a voice mail or answering service, greets you. Creating Order From Chaos™ in the lives of people and their homes and businesses is the calling that drives Graham Dick, president and owner of GR. “People want to know that you care, not just about their property but especially about them. Communication and documentation is where most issues arise and this is where we excel.” It is that attitude that has helped GR carve a successful niche. GR’s specialty is damage repair of all description (see below) GR is known for their ability to perform restorative and remedial services in the most difficult buildings of all – hospitals. Dick says, “It is critical to understand the concerns of infection control and set up engineering controls that protect the health of all occupants.” Many restoration companies will only respond if the damage event is covered by insurance. Not Genesis. Property and Strata managers have come to trust GR to restore their assets efficiently regardless of coverage issues. In fact GR is one of very few restoration companies in B.C. that is also licensed and bonded for building envelope restoration.