DEAR CLIENTS, COLLEAGUES & FRIENDS, When Complete Plastics opened its doors in April of 1990, it was started with the full intention to be different from our competitors. Because we were a young group, we wanted to build long-term relationships with our customers, built more on service than sales. Over the years we have been pleased to find that our directed path has been the correct one. Now that we are slightly old group we wan’t to follow the same path through not just supplying just injection molding, equipment but through working to help you with you service Items as well. Complete Plastic Systems looks for customers that require more than just a supplier of Injection Molding Equipment, but a company that can help solve problems and work with them to find improvements in processing through new ideas. Complete Plastic Systems continues to provide for your capital equipment applications. However, realizing your demands for maintenance supplies and production accessories, our sister company, Heat Tech Systems was created in 1996 to fulfill your needs. With the establishment of Heat Tech Systems in conjunction with Complete Plastic Systems we feel that you are serviced by a more rounded company. Heat Tech Systems and Complete Plastic Systems operate with the same philosophy, quality service is our number one goal. Our commitment to the Plastic’s Industry will always remain, to bring the highest level of service and work closely with our customer to make your company as productive and profitable as possible. To our existing customers, thank you for all your loyalty over the past few years, and we will continue to look for new ways to service you better in the future. To all new customers, we look forward to the opportunity to build a relationship with you for the next thirty years. SCOT D. JACOBS, PRESIDENT