The more complex the problem, the more good thinking it requires. We know in our hearts that we can avoid a host of downstream problems if we invest in upfront thinking. Yet we all get caught up in the busyness of life and in urgent demands for action, and time for upfront thinking gets squeezed out. There’s an art to effective upfront thinking - It doesn’t just magically happen with a blank sheet of paper or a whiteboard in front of you. It has a structure and a flow, but it’s also flexible enough for a new shape to emerge during the process. With the right inputs, the right energy and a group of people willing to explore new possibilities together, it becomes an exciting journey of discovery and co-creation. The seeds of good thinking are found in upfront conversations - The best thinking doesn’t happen in a closed environment, but in open and honest conversations with those who share your problem or stand to benefit from a new opportunity. When people come together with shared purpose, a collaborative spirit and creative minds, unexpected magic can happen. We thrive on creating meaning that people value, a story that gives clarity and direction, a new way of seeing the world.