Characterised by renewed hope, developed confidence and improved skills, the programmes that we offer give people the chance to grow, expand their horizons, and become agents of change in their own community. We focus on empowering and enhancing the lives of those people most isolated and vulnerable, building their confidence and helping them to learn new skills, so that they may fully live their lives and become a part of their community. Regardless of the programme, we aim to operate with both a sensitivity and flexibility of response that many people find lacking in services offered by monolithic and sometimes distant statutory bodies. And the range of public-sector-funded programmes that we deliver have their impact and value increased further through the variety of additional volunteer-led services that are offered by both ourselves and the other members of the LifeLine family. We believe that everyone should have the opportunity to reach their full potential. We believe that no-one should be left isolated from their community.