Silvana de Oliveira, Vice President of Just Arbitration, Chamber of Mediation conciliation and arbitration, graduated in Marketing and Digital Marketing, condominium law and real estate, in management and Compliance, LGPD, Practices in Complaints Handling by CGU, technician in evidence records encrypted digital documents, documents, trademarks and patents in encrypted form, professional union member and member of the Encontro e Reencontros program.