Dynamics Telephony is a professional-grade telephony integration for Microsoft Dynamics CRM. Features include phone call list auto dialing, click-to-dial, inbound call control and screen pop. All of these features are provided through the application embedded with MS CRM. Dynamics Telephony integrates Microsoft CRM with virtually any phone system. Dynamics Telephony was setup to provide an intergrated telephony solution for MS Dynamics. This is the sole function for the company and as such it is able to focus entirely on this one product while still leveraging the telephony engines, techologies and experience gained from CT Solutions over the years