We are commonly known in the community by our brand name "CASS" which consists of a group of registered charities, including the parent entity, Chinese Australian Services Society Ltd (founded in 1981), and the subsidiary, CASS Care Ltd (established in 2002) which is also endorsed as a public benevolent institution (PBI) by the Australian Taxation Office. CASS is a Multicultural Not-for-profit Community Organization providing a comprehensive range of social and welfare services to the multicultural communities, covering a wide geographical area including the Metropolitan Sydney and Wollongong. CASS is a truly multicultural services provider, we serve people in the general community, especially those of East Asian backgrounds, including Chinese, Korean, Indonesian, Vietnamese, Malaysian, Singaporean, etc. Over 5,000 families of multicultural backgrounds access our services or activities weekly. In response to the needs identified by the community, CASS’s services include: -Residential Aged Care -Home Ageing -Disability -Child Care -Settlement and Health -Vocation and Training -Community Social Support -Mental Health Non-Crisis Hotline -Volunteering -Academy of Arts & Language Classes -Elderly Affordable Accommodation Our Vision: Providing high quality services for people of all ages, from newborn to late life, always the first choice of service users and their family members. Our Mission: CASS CARES C ultivates a culture of respect and acceptance A ssures the provision of qualified and professional services S afeguards open communication and collaboration of all stakeholders S upports personal responsibility and empowerment of service users C ontinues the growth and adaptation to meet the needs of all concerned A dopts person-centered and consumer-directed care approach R espects the rights, privacy, dignity, culture and beliefs of service users E nhances service innovations and excellence S ustains team spirit and fosters continuous improvement