Quantz is a specialized consulting firm that aims to combine the latest studies in optimizing user experience across multiple channels. We focus on 4 main areas: Research: Quantz offers qualitative and quantitative research to help clients gather valuable insights from customers and employees to improve customer satisfaction and employee engagement. Customer Journey Mapping (CJM): A powerful tool representing the end-to-end of the journey your customer experience with your products, services and brand. When mapping the journey, you can identify key moments, satisfiers and pain points as well as customers’ feelings, thoughts and attitudes. Emotion Recognition AI Software: Giving market researchers a deeper insight into their audience’s emotional engagement in real-time using the latest Artificial Intelligence technology software. Most frequently used in Copy Testing, Concept Testing, Creative Development, and Advertising testing. Education Consulting: Our expert team of educational consultants can help Higher Education Institutions and schools through licensure, accreditation of new programs, establish new campus and training on institutional effectiveness and quality control. Our services include University set up, licensure, CAA accreditation and international accreditation, Strategic & institutional planning, Institutional effectiveness and quality control.