Thankful is an artificial intelligence software built for retail brands who actually care about their end customers, because it was built to understand end customers. Thankful enables enterprises to transform their customer service from cost center to revenue driver by delivering personalized, expert automation at scale. Just like a human support agent, Thankful’s AI understands, routes, translates, assists, and fully resolves large volumes of customer queries across all written channels, giving customers the freedom to choose how they want to engage. Thankful is partnered with every major helpdesk as the intelligence layer delivering AI agent services and CX business insights for the world’s leading brands.