We have built our business by providing holistic, financial consulting solutions. We provide advice on all aspects of your financial wellbeing. This means that we will work with you to complete a thorough review your financial situation to: • Understand your needs; and • Provide financial solutions to meet them. The outcome of this is a living financial plan, which forms the framework for all your future decisions. We focus on understanding your financial aspirations. Our financial planning process is all about you. Your dreams and aspirations inform your plan. We help you by developing this. Any financial product is really the last stage of our process – and is a means to an end. We invest in skill. We also invest in client service: You may feel confident when you deal with our staff. Our financial planning team of highly skilled professionals are dedicated to providing you with the most appropriate independent financial advice to meet your needs. A team of client service specialists supports us, they: • Implement your plan and all the associated administration efficiently. • Ensure that you get all the information and updates you need accurately and on time. Where we don’t believe we have the necessary skill or capability, we are comfortable to outsource this to external specialists.