The Institute for Business Process Management support organisations on a project basis in the field of supply chain, e-business and retailing. The goals of the Institute for BPM are: (1) to advise companies in improving their end-to-end business processes and organisation; (2) to train students, post-graduate students, employees and managers in the field of supply chain, e-business and retailing; (3) to publish books which enhance the knowledge of managing end-to-end business processes. Optimising processes, Facilitating change.