Indcaffe was established in 1995 in Bangalore, India as a trading and brokerage firm that services Indian coffee exporters and international buyers. By partnering with Indcaffe, both producers and buyers are encouraged to deploy resources in their key areas of competency while Indcaffe handles market-related operations such as fixation of contracts and prices. The firm’s commitment to customer satisfaction led to the establishment of IndLab – a coffee lab equipped with ultra-modern facilities – to ensure that the quality of coffee being exchanged meets all contract specifications. Clients who buy coffee through Indcaffe include medium to large roasters, organic & certified coffee dealers, specialty coffee importers, regular importers and trade houses across Europe and Australia. An average annual turnover of approximately 10,000 – 15,000 tons of coffee has earned the firm the reputation of being one of the most trusted coffee brokerage outfits in India for clients on both ends of the coffee trading spectrum. Following its contribution to the promotion of Indian coffee across markets in Europe and Australia, the firm is now actively involved in promoting specialty coffees of Indian origin across established as well as new markets around the globe and is a member of the Specialty Coffee Association of Europe. Customers are provided a complete service including identification of the ideal shipper/buyer, volume and price fixations of physical contracts with reference to Futures Exchanges in London and New York, assistance in quality approval and logistics, conflict resolution and high-quality customer service throughout the lifecycle of every trade contract.