First actions must result in immediate substantial benefits. Our expertise is our ability to strip out the apparent complexity of a client’s issue and identify the operating practices that are slowing down or blocking the organisation from meeting its financial and operational needs. It is our expertise in the Theory of Constraints (TOC) which enables us to design and implement focused, reliable and robust solutions that simultaneously improve financial and operational performance safely and in an affordable way. Through activities such as teaching, coaching, hands-on consulting and software support, we bring our Theory of Constraints and change management expertise and knowledge to guide staff to develop new skills, competence, understanding and the realisation of a breakthrough in performance. Our work is based on over twenty-five years experience of implementing solutions based on Dr Goldratt's Theory of Constraints, best known through his best-selling business novel, The Goal. We are deeply grateful for the support and guidance Dr Goldratt personally gave to the founding partners and members of staff during their work with him and over their careers.