AZ Alarm is based in Phoenix Arizona and has a focused business model. We are currently operating in only in Arizona. We focus on customer and employee satisfaction and pride ourselves in excellent customer service. Our goal is to make each customer happy for life and build lasting relationships throughout the community. We are one of the few company's who live and operate only in Arizona to keep customer service up, and price down. AZ Alarm is a dealer for Monitronics. We specialize in alarm sales, service and installation while Monitronics’ sole responsibility is to constantly and thoroughly monitor your home security system in order to keep you safe and your home protected. What this means for you is that you will receive the best service when it comes to the alarm sales, installation and service as well as the monitoring.