- Turning good dental practices into great dental practices - Providing practices with vital Business Intelligence on which to take their practices to the next level. - Mystery Caller - since first impressions count we assess how good the front-of-house delivery is and provide any training and follow-up as required. - Treatment Co-ordination - At least 25% of busines is lost by patients being undecided about their proposed treatment and leaving without making an appointment. Yes!RESULTS will be a practice's remote Treatment Co-ordinator - a service that is proven to increase the uptake of planned treatment - Patient Satisfaction Audits to establish exactly what a patient thinks - Customer Service Training supporting teams to develop better ways of working - and drive business revenue and profit.