Our mission at Bonsai is to redefine the future of customer engagement. We help customers get answers quicker! Through personalized, lightning-fast ticket resolution and accelerated lead generation for sales and customer support teams, we are building an AI company that creates order, removes redundant work, and provides efficiency for businesses everywhere. We're changing the way businesses access, share, and leverage their knowledge. Imagine an automated Google search for your customer service agents that looks through all company knowledge sources and finds the perfect answers for the customer service agents. Unlike existing software, Bonsai intelligently analyzes a company’s documentation, help videos, and FAQs, to generate instant responses, boost customer engagement, and drastically reduce average case handling time for a great customer service experience.