Who Are We? Please, allow us to introduce ourselves. Glitch Media Knoxville is a full-service social media marketing agency. We are here to help small to mid-sized companies around the nation use social media to their advantage. Two years after we launched Glitch, Facebook recognized our Ads in niches Facebook hasn’t seen before. We distinguish ourselves from the competition by providing performance-driven social media marketing services that help with every stage of social media – attracting potential customers, engaging them, and converting them into website traffic, leads, and sales.