Your Project Planner helps small and medium-sized businesses to strengthen their operation so they can grow. This is done by managing process improvement projects, writing Standard Operating procedures, creating Job Descriptions, developing Performance Empowerment programs and helping the business owner to delegate daily decisions to the staff. The whole idea is to help the staff work more cohesively; to be a true team. When they feel part of something larger than themselves, they'll start taking ownership of their work. They'll want to take on responsibility for daily decisions. When they start going to the business owner with solutions instead of problems, you know the job is complete