bWise was founded in 2004, with the aim of transforming businesses through results driven ICT consultancy, digital strategy formulation and Agile Digital Transformation implementation, and innovative technology solutions design and implementation. bWise are experts in African businesses and have a deep understanding of the challenges faced by African businesses, and the best solutions that fit their unique needs. bWise offers the following services: - Agile Digital Transformation - Agile Coaching and implementing Agile way-of-work - Business and ICT strategy formulation and management - Performance improvement and management - Business process design, automation and management - Technology solutions design, selection and implementation - Content Management Strategy and Solutions (ECM, document management, workflow, website) - Digital Strategy and Solutions (mobile technology, internet technology) - Business Case development - Call centre and BPO strategy, operation and solutions design - Project and programme management - Tender and RFI management and selection - SME mentoring and advice bWise has an in-depth knowledge in a number of industry sectors, gained from many years of hands on practise. Our primary focus is on the following businesses: - Call Centres and BPO providers - Telecoms and Mobile Network Operators (MNO) - Financial Services (Insurance, Retirement Fund Industry, Banking) - Government Institutions - Oil and Petroleum Industry